Livestorm Review

Livestorm is a cloud-based platform designed to facilitate webinars, virtual meetings, and large-scale virtual events without requiring software downloads. Headquartered in Paris, France, and founded by Gilles Bertaux, Robin Lambert, Tom Forlini, and Vincent Garreau, Livestorm leverages WebRTC and WebSocket technologies to deliver low-latency, high-quality video streaming. Its browser-based nature ensures accessibility across devices, including desktops, tablets, and mobile phones, making it a versatile solution for businesses of all sizes.

Since its inception, Livestorm has grown significantly, raising €4.6 million in a Series A round in 2019 and $30 million in a Series B round in 2020. The platform’s growth was accelerated by the shift to remote work during the COVID-19 pandemic, with a reported 30% increase in product usage and a sevenfold revenue increase by 2020. Today, Livestorm serves over 3,000 companies worldwide, including major brands like Honda, Sony, and Shopify, and is recognized for its intuitive interface and robust feature set.

Key Features of Livestorm

Livestorm positions itself as an all-in-one video engagement platform, offering tools for event creation, promotion, engagement, and analytics. Below are its standout features:

1. Browser-Based Accessibility

Livestorm requires no software downloads or browser extensions, making it easy for both hosts and attendees to join events. It supports major browsers like Chrome, Firefox, and Opera with WebRTC streaming, falling back to HLS for Safari and Internet Explorer. This accessibility ensures maximum participation, as attendees can join from any device with a stable internet connection.

2. Event Types and Flexibility

Livestorm supports a variety of event formats, including:

• Live Webinars: Ideal for product demos, marketing campaigns, and Q&A sessions.
• On-Demand Webinars: Pre-recorded sessions available 24/7, though limited in interactive features.
• Automated Webinars: Scheduled sessions that run without real-time hosting, perfect for evergreen content.
• Virtual Meetings: Suitable for one-on-one or small group interactions, such as sales calls or team meetings.
• Large-Scale Virtual Events: Capable of hosting up to 3,000 live attendees with the Enterprise plan.

This versatility makes Livestorm adaptable to diverse use cases, from employee onboarding to global product launches.

3. Engagement Tools

Livestorm offers a suite of interactive features to keep audiences engaged:

• Polls and Q&A: Real-time polls and question tabs foster audience participation.
• Chat: Public or private chat options allow for dynamic discussions.
• Call-to-Actions (CTAs): Customizable CTAs can be embedded to drive conversions, though attendees cannot revisit dismissed CTAs.
• File Sharing: Hosts can upload PDFs or slideshows for attendees to download, enhancing content accessibility.

4. Customization and Branding

Livestorm allows users to customize registration pages, email templates, and event rooms to align with their brand identity. While landing page designs are somewhat basic, the platform offers enough flexibility to maintain a professional appearance. However, advanced design customization requires a dedicated app from Livestorm’s marketplace, which may not be as user-friendly.

5. Integrations

With over 1,000 integrations via Zapier and native connections to platforms like HubSpot, Salesforce, and Marketo, Livestorm seamlessly fits into existing tech stacks. These integrations streamline workflows, such as lead capture, email marketing, and CRM updates, making it a favorite among marketers.

6. Analytics and Reporting

Livestorm’s analytics dashboard provides insights into registration rates, attendance duration, engagement metrics, and attendee behavior. Users can export data as Excel reports, though some metrics, like email open rates or CTA click-through rates, are not available. This data helps hosts refine their strategies and improve future events.

7. Security and Compliance

Livestorm prioritizes data security with ISO 27001 certification, GDPR compliance, and end-to-end encryption. Events can be made private, and secure login protocols protect user information, making it suitable for industries like healthcare and finance.

8. Customer Support

Livestorm offers multiple support channels, including email, live chat, and a comprehensive knowledge base with video tutorials. Enterprise plan users receive premium support, including dedicated customer success managers (CSMs) and service-level agreements (SLAs). However, some users report that support is limited to business hours, which may be inconvenient for global teams.

Pricing Structure

Livestorm’s pricing is tiered to accommodate different needs, with a free plan and paid options. As of 2025, the pricing structure is as follows:

• Free Plan: $0/month
  • Unlimited webinars and instant meetings.
  • Limited to 20 minutes per webinar, 10 registrants, and 4 attendees per meeting.
  • Includes all core features, making it ideal for testing.
• Pro Plan: Starting at $99/month (for up to 100 live attendees)
  • Unlimited event duration (up to 12 hours).
  • Supports up to 500 registrants.
  • Includes advanced integrations and analytics.
• Business Plan: Custom pricing (typically for 500–1,000 attendees)
  • Adds features like multiple workspaces and team management.
  • Suitable for growing businesses with larger audiences.
• Enterprise Plan: Custom pricing (up to 3,000 live attendees)
  • Includes premium onboarding, dedicated CSMs, SLAs, and advanced integrations.
  • Designed for large organizations with complex needs.

Add-ons are available for additional attendees or registrants, but pricing can escalate quickly for large events. For example, a plan for 500 registrants costs approximately $495/month, which some users find expensive compared to competitors like Contrast, which offers a similar plan for $450/month with 600 registrants.

While the free plan is generous, the jump to paid plans can be steep, especially for businesses hosting large events. Users are advised to evaluate their attendee numbers and budget carefully.

Pros of Livestorm

Livestorm has earned praise for its ease of use and robust feature set. Here are its key strengths:

1. Intuitive User Experience: The platform’s clean, browser-based interface is easy to navigate for both hosts and attendees, requiring minimal setup.
2. Engagement Features: Polls, Q&A, and chat tools enhance audience interaction, with 99% of demo attendees reportedly staying for the entire event.
3. Seamless Integrations: Over 1,000 integrations, including native connections to HubSpot and Salesforce, streamline marketing and sales workflows.
4. Scalability: From free to enterprise plans, Livestorm grows with your business, supporting events from small meetings to 3,000-attendee webinars.
5. High-Quality Streaming: WebRTC technology ensures low-latency, high-quality video and audio, even with variable internet speeds.
6. Mobile Responsiveness: The platform is fully functional on mobile devices, though some features, like polls, may experience slight delays.

Cons of Livestorm

Despite its strengths, Livestorm has areas for improvement, as noted by users:

1. Limited Landing Page Customization: The built-in landing page builder offers basic designs, and advanced customization requires an additional app.
2. Learning Curve: While intuitive, the platform’s extensive features can be overwhelming for new users.
3. Pricing Concerns: Paid plans are costly for large events, and some users report steep price increases upon renewal (e.g., from £3,000 to $13,000 annually).
4. Mobile Delays: A 15-second video delay on mobile devices can affect real-time engagement.
5. Analytics Gaps: The analytics dashboard lacks metrics like email open rates and CTA click-through rates, limiting actionable insights.
6. Technical Issues: Some users report occasional freezes, low replay video quality, and screenshare issues, particularly for non-Chrome users.

User Feedback and Ratings

Livestorm has garnered positive reviews across platforms like G2, Trustpilot, and Capterra, with ratings typically ranging from 4.3 to 4.7 out of 5. Users praise its ease of use, engagement tools, and reliable streaming. For example, a G2 reviewer noted, “The UI is fantastic and really easy to use… everything runs seamlessly,” while a Trustpilot user highlighted its “great design” and “nice AI review of events.”

However, negative feedback often centers on pricing and technical issues. A Trustpilot reviewer described a 350% price hike, prompting them to seek alternatives, while another criticized “constant freezes and delays” and “disgusting” video quality. On Product Hunt, a user found the free trial misleading, as they were unexpectedly charged after 15 minutes.

Overall, Livestorm’s strengths outweigh its drawbacks for many users, but those hosting large events or requiring advanced analytics may need to weigh alternatives.

Livestorm vs. Competitors

To provide context, here’s how Livestorm compares to key competitors:

• Contrast: Offers a 4.9/5 HubSpot integration rating (vs. Livestorm’s 4.0) and more affordable pricing (e.g., €75/month for 100 attendees vs. Livestorm’s €99). Contrast focuses on simplicity and branding but lacks some enterprise features.
• Demio: Known for affordability and support for up to 3,000 attendees, Demio is a strong alternative for budget-conscious users but may lack Livestorm’s extensive integrations.
• Zoom: While excellent for meetings, Zoom is less tailored for marketing webinars, lacking Livestorm’s engagement tools and analytics.

Livestorm stands out for its all-in-one approach and browser-based accessibility but may not be the most cost-effective for large-scale events.

Who Should Use Livestorm?

Livestorm is ideal for:

• Marketers: Its engagement tools, integrations, and analytics make it perfect for lead generation and product demos.
• Small to Medium Businesses: The free and Pro plans suit businesses with moderate event sizes.
• Educators and Trainers: On-demand and automated webinars are great for courses and onboarding.
• Global Teams: Browser-based access and GDPR compliance cater to international users.

However, large enterprises with complex needs or budget-conscious users hosting massive events may find better value elsewhere.

Final Thoughts

Livestorm is a powerful, user-friendly platform that excels in delivering professional webinars and virtual meetings. Its browser-based accessibility, robust engagement tools, and extensive integrations make it a top choice for marketers, educators, and businesses seeking to connect with audiences seamlessly. While pricing and occasional technical issues are drawbacks, the platform’s scalability and high-quality streaming outweigh these for most users.

For those new to webinars, the free plan offers a risk-free way to test the platform, while the paid plans cater to growing businesses. If you prioritize ease of use, engagement, and integrations over advanced analytics or low-cost scaling, Livestorm is a worthy investment.

To explore Livestorm, sign up for a free account at livestorm.co or schedule a demo to see its features in action. For pricing details, visit their official site, as costs vary based on attendee numbers and plan requirements.