Stamped.io Review

ByObeydul Haque Reading Time: 8 minutes

Stamped.io is a robust eCommerce marketing platform designed to help businesses harness the power of customer reviews, ratings, and loyalty programs. Trusted by over 45,000 merchants worldwide, including brands like Colgate and Purple.com, Stamped.io provides tools to collect product reviews, site reviews, photo and video reviews, and Net Promoter Score (NPS) surveys. It also offers loyalty and rewards programs to enhance customer retention. The platform integrates seamlessly with major eCommerce platforms such as Shopify, BigCommerce, WooCommerce, Magento, and custom setups, making it versatile for businesses of all sizes.

Stamped.io’s mission is to empower online retailers to build trust, drive conversions, and foster customer loyalty through authentic user-generated content. Its suite of tools is engineered for ease of use, scalability, and customization, catering to both small businesses and large enterprises.

Key Features of Stamped.io

Stamped.io offers a comprehensive set of features to streamline review management and enhance customer engagement. Below are the platform’s standout functionalities:

1. Product and Site Reviews

Stamped.io allows businesses to collect both product-specific and general site reviews. Its automated review request system sends emails to customers post-purchase, prompting them to share their feedback. The platform supports customizable email templates, enabling businesses to align the messaging with their brand’s look and feel, from logos to color schemes. Reviews can be moderated and published via an intuitive dashboard, ensuring only relevant and appropriate content is displayed.

2. Photo and Video Reviews

Visual content is a powerful driver of trust. Stamped.io’s photo and video review feature, available on paid plans, allows customers to upload images and videos (AVI and MP4 formats) alongside their reviews. This user-generated content can be showcased on product pages, social media, or marketing campaigns, providing a more authentic representation of products. Businesses can also add watermarks to photos for branding consistency.

3. Loyalty and Rewards Programs

Stamped.io’s loyalty program is a key differentiator, offering points programs, VIP tiers, and referral incentives. Even on the free plan, businesses with fewer than 50 orders per month can access basic loyalty features, such as unlimited user redemptions and tasks. These programs encourage repeat purchases and foster long-term customer relationships, making it a valuable tool for retention-focused businesses.

4. Net Promoter Score (NPS) Surveys

Available on Professional plans and above, NPS surveys measure customer satisfaction and likelihood to recommend a brand. This feature provides actionable insights into customer sentiment, helping businesses identify areas for improvement and gauge overall brand loyalty.

5. Smart Integrations

Stamped.io integrates with major eCommerce platforms and third-party tools, including Shopify, WooCommerce, BigCommerce, Klaviyo, Omnisend, ActiveCampaign, and Gorgias. It also supports Google Shopping, Google Seller Ratings, and social media platforms like Facebook and Instagram, enabling businesses to push reviews to multiple channels for maximum visibility. The platform’s API allows for custom integrations, making it adaptable to unique business needs.

6. Customizable Widgets

Stamped.io offers a variety of on-site display widgets, such as carousels, side drawers, and Instagram feeds, to showcase reviews and UGC. These widgets are fully customizable to match a brand’s aesthetic and can be placed on product pages, landing pages, or checkout pages. The platform also supports up to 30 languages, enhancing its usability for global businesses.

7. Automated Review Management

The platform’s automation features, powered by proprietary AI and machine learning, simplify the review collection process. Smart Assist guides customers to write high-quality reviews, while sentiment and topic analysis provide deeper insights into feedback. Businesses can schedule review request emails, import reviews from other platforms via CSV, and moderate content efficiently.

8. SEO and Social Proof

Stamped.io enhances search engine optimization (SEO) through rich snippets, which display star ratings in Google search results, improving click-through rates. Integration with Google Shopping and Seller Ratings further boosts visibility and conversions. Social sharing features allow businesses to amplify their best reviews on platforms like Instagram, Twitter, and Facebook.

Pros of Stamped.io

Based on user reviews and platform analysis, Stamped.io offers several advantages that make it a top choice for eCommerce businesses:

1. Ease of Use and Integration

Users consistently praise Stamped.io’s user-friendly interface and seamless integration with platforms like Shopify and BigCommerce. Installation is straightforward, often taking just minutes, and the platform’s dashboard is intuitive for managing reviews and loyalty programs.

2. Exceptional Customer Support

Stamped.io’s support team is frequently highlighted for its responsiveness and willingness to assist. Users report quick resolution of issues, with some noting personalized help with customizations and integrations. The team is available seven days a week, including holidays, ensuring reliable support.

3. Comprehensive Feature Set

From review collection to loyalty programs, Stamped.io offers a robust suite of tools at competitive price points compared to alternatives like Yotpo. Features like NPS surveys, photo/video reviews, and multi-channel integrations provide significant value, especially for businesses looking to scale.

4. Affordability

With a free plan for businesses with up to 50 orders per month and paid plans starting at $23/month, Stamped.io is more cost-effective than competitors like Yotpo or Bazaarvoice. Annual subscriptions offer up to a 20% discount, adding further value.

5. Impact on Conversions

Multiple users report significant increases in conversions and revenue after implementing Stamped.io. The platform’s ability to display reviews on Google Shopping and product pages, combined with its loyalty programs, drives trust and encourages purchases. One user noted a 50% conversion increase after integrating Stamped.io with their BigCommerce store.

Cons of Stamped.io

While Stamped.io is highly rated, it’s not without its drawbacks. Here are some common criticisms:

1. Technical Issues

Some users have experienced glitches, particularly with the platform’s admin UI and Instagram integration. For WooCommerce users, the software can be slow to load or prone to breaking, leading to frustration. These issues, while not universal, highlight areas for improvement in reliability.

2. Limited Customization on Lower Plans

Certain features, such as video reviews and advanced email customization via HTML, are only available on higher-tier plans (Business and above). Users on the free or lower-tier plans may find the customization options restrictive.

3. Lack of Live Chat Support

Unlike some competitors, Stamped.io does not offer live chat support, which can slow down issue resolution. Users report that support tickets can take days to resolve, particularly for complex technical issues.

4. Pricing for Small Businesses

While the free plan is generous, the jump to paid plans (starting at $23/month for up to 200 orders) can feel steep for small businesses with tight budgets. Additionally, the loyalty program’s pricing starts at $59/month, which may be prohibitive for some.

5. No Google Syndication

Unlike some competitors, Stamped.io does not offer Google syndication, which could limit its appeal for businesses heavily reliant on Google’s ecosystem for review distribution.

Pricing Structure

Stamped.io offers a tiered pricing model to accommodate businesses of varying sizes. Below is an overview of its plans as of 2025:

  • Free Plan: $0/month for up to 50 orders. Includes basic review collection, loyalty features, and limited widgets. Ideal for small businesses or startups.
  • Starter Plan: $23/month for up to 200 orders. Adds photo reviews, advanced email customization, and Klaviyo integration.
  • Business Plan: $99/month for up to 1,000 orders. Includes video reviews, NPS surveys, and advanced analytics.
  • Professional Plan: $299/month for up to 2,500 orders. Offers enterprise-level features like API access and dedicated support.
  • Enterprise Plan: Custom pricing for high-volume businesses. Includes scalable features and bespoke solutions.

Annual subscriptions provide up to a 20% discount, and there’s no contract for month-to-month plans. Businesses can also take advantage of a brief free trial to test premium features.

Real-World Performance and User Feedback

Stamped.io has garnered largely positive feedback from users across platforms like Trustpilot, Capterra, and G2. Its TrustScore on Trustpilot is strong, with 23 verified reviews highlighting its ease of use and feature set. Users frequently commend the platform’s ability to drive UGC, with one retailer noting that reviews from their 10,000+ SKUs significantly aided customer decision-making.

However, negative reviews exist. One user reported a poor experience with Stamped.io’s refund policy, stating that the company refused to issue a refund or credit for an unused annual subscription due to project delays. Others have criticized the platform’s reliability on WooCommerce, citing slow performance and frequent bugs.

It’s worth noting that some negative reviews mistakenly reference a scam unrelated to Stamped.io, involving fraudulent WhatsApp schemes. These are not affiliated with the legitimate Stamped.io platform and should be disregarded.

Comparison with Alternatives

To provide context, here’s how Stamped.io stacks up against popular alternatives:

  • Yotpo: Yotpo offers similar features but is more expensive and resource-heavy, particularly for Shopify users. Stamped.io is often praised for its affordability and lighter footprint.
  • Judge.me: Judge.me is cheaper, with plans starting at $15/month, but lacks the advanced loyalty features and customization options of Stamped.io.
  • Fera Product Reviews: Fera is highly rated for its ease of use and modern interface but doesn’t offer the same depth of loyalty programs as Stamped.io.
  • Okendo: Okendo’s pricing is more flexible, but its feature set is less comprehensive for larger businesses compared to Stamped.io’s enterprise offerings.

For businesses prioritizing affordability, loyalty programs, and seamless integrations, Stamped.io often emerges as the preferred choice.

Who Should Use Stamped.io?

Stamped.io is ideal for:

  • Small to Medium Businesses: The free and Starter plans are perfect for startups or small stores looking to establish trust without breaking the bank.
  • Growing eCommerce Brands: Businesses with 200–2,500 orders per month can leverage the Business and Professional plans for advanced features like video reviews and NPS surveys.
  • Enterprises: The Enterprise plan caters to high-volume retailers needing scalable, customized solutions.
  • Shopify and BigCommerce Users: Stamped.io’s seamless integration and widget compatibility make it a top choice for these platforms.

However, businesses heavily reliant on WooCommerce may want to test the platform thoroughly due to reported performance issues. Those needing Google syndication or live chat support might consider alternatives like Yotpo or Judge.me.

Conclusion

Stamped.io is a powerful, versatile platform that excels in helping eCommerce businesses build trust, drive conversions, and foster customer loyalty. Its comprehensive feature set, including automated review collection, loyalty programs, and multi-channel integrations, makes it a standout choice for retailers of all sizes. While it has some limitations, such as occasional technical glitches and the lack of live chat support, its affordability, ease of use, and exceptional customer support outweigh these drawbacks for most users.

For businesses looking to leverage customer reviews and UGC to boost sales, Stamped.io is a worthy investment. Its free plan offers a low-risk way to test the platform, while its paid tiers provide scalability for growing brands. If you’re in the market for a reliable review and loyalty solution, Stamped.io deserves a spot on your shortlist.

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