Teamwork.com Review | Podcastbricks

Teamwork.com is a cloud-based project management software designed to help teams manage client projects efficiently. Launched over a decade ago, it has evolved into a comprehensive platform that combines task management, time tracking, resource allocation, and client collaboration tools. Unlike general-purpose tools like Trello or Asana, Teamwork.com is tailored for businesses that prioritize client work, offering features like billable time tracking, invoicing, and profitability reports. Its intuitive interface and deep customization options make it suitable for teams of all sizes, from small startups to large enterprises.

The platform integrates seamlessly with other Teamwork products, such as Teamwork Desk (for customer support) and Teamwork CRM, creating a cohesive ecosystem for managing client relationships and projects. With a focus on transparency and collaboration, Teamwork.com enables teams to centralize communication, track progress, and deliver projects on time and within budget.

Key Features of Teamwork.com

Teamwork.com offers a wide array of features designed to enhance project management and team collaboration. Below are the standout functionalities that define its value proposition:

1. Task Management

Teamwork.com’s task management system is robust and flexible, allowing users to create tasks, assign them to team members, set due dates, and track progress in real-time. Tasks can be organized into lists, boards (Kanban-style), or Gantt charts, catering to different workflow preferences. Features like task templates, recurring tasks, and subtasks help streamline repetitive processes and break complex projects into manageable pieces. Users can also prioritize tasks, add dependencies, and set milestones to ensure projects stay on track.

2. Time Tracking

One of Teamwork.com’s strongest features is its built-in time tracking, which is particularly valuable for agencies and freelancers who bill clients hourly. Team members can log time directly on tasks, categorize it as billable or non-billable, and generate detailed time reports. These reports provide insights into project profitability and team productivity, helping managers make data-driven decisions. The mobile app also supports time tracking, ensuring remote teams can log hours on the go.

3. Resource Management

Teamwork.com’s resource management tools allow managers to visualize team workloads and allocate tasks effectively. The workload planner displays each team member’s capacity, helping prevent burnout by ensuring tasks are evenly distributed. Advanced features like capacity management and resource scheduling (available in higher-tier plans) enable precise planning for complex projects.

4. Client Collaboration

Teamwork.com excels at client collaboration, offering unlimited client users on most plans. Clients can access project dashboards, view task progress, and provide feedback without needing full access to sensitive internal data. This transparency fosters trust and ensures clients stay informed. The platform also supports file sharing and commenting, centralizing communication and reducing reliance on email.

5. Financial Management

For businesses focused on profitability, Teamwork.com provides tools like budgeting, invoicing, and expense tracking. Managers can set project budgets, track expenses, and generate invoices based on billable hours. The profitability dashboard offers a clear view of project financials, helping teams identify high-performing projects and areas for improvement.

6. Integrations and Customization

Teamwork.com integrates with popular tools like Slack, Microsoft Teams, Google Workspace, QuickBooks, and Zapier, enabling seamless workflows. Its API allows for custom integrations, though some users have reported inconsistencies with API performance. The platform also supports extensive customization, from workflow automation to custom fields and project templates, making it adaptable to diverse business needs.

7. Reporting and Analytics

Teamwork.com’s reporting suite includes project status reports, time reports, and workload analysis. These reports provide actionable insights into team performance, project progress, and resource utilization. Customizable dashboards allow users to tailor data visualizations to their specific needs, ensuring stakeholders have access to relevant metrics.

8. Mobile and Desktop Apps

Teamwork.com offers mobile apps for iOS and Android, as well as a desktop app, ensuring accessibility across devices. The mobile app is praised for its usability, though some users note occasional performance issues. The desktop app provides a distraction-free interface for managing tasks and tracking time.

Pricing and Plans

Teamwork.com offers a tiered pricing structure to accommodate different team sizes and needs. Pricing is based on annual billing, with monthly billing available at a higher cost. Below is an overview of the plans as of 2025, based on available data:

Free Plan: $0/month for up to 5 users. Includes basic task management, time tracking, two project templates, and integrations with Slack, Microsoft Teams, and Google Workspace. Ideal for small teams or freelancers testing the platform.
Deliver Plan: $9.99 per user/month (annual billing) or $13.99 per user/month (monthly billing). Adds team management, project status reports, integrated team chat, and unlimited client users. Suitable for growing teams needing collaboration tools.
Grow Plan: $19.99 per user/month (annual billing) or $25.99 per user/month (monthly billing). Includes advanced features like workload management, capacity planning, advanced budgeting, and resource scheduling. Best for agencies and larger teams.
Scale Plan: Custom pricing. Offers enterprise-grade features like single sign-on (SSO), advanced security, and dedicated support. Designed for large organizations with complex needs.

All paid plans include a 30-day free trial, and Teamwork.com frequently offers discounts for annual subscriptions. While the pricing is competitive compared to alternatives like Asana or Monday.com, some users find the cost of higher-tier plans steep, especially for small businesses with limited budgets.

Pros of Teamwork.com

Teamwork.com has garnered praise for its feature-rich platform and client-centric approach. Here are the key advantages:

Client Collaboration: Unlimited client users and customizable permissions make it easy to involve clients without compromising security.
Comprehensive Features: From task management to invoicing, Teamwork.com offers an all-in-one solution for project management.
Intuitive Interface: The platform’s clean design and straightforward navigation make it accessible to users of all technical levels.
Strong Time Tracking: Built-in time tracking and profitability reports are a boon for agencies and service-based businesses.
Flexible Views: Multiple project views (list, board, Gantt) cater to diverse team preferences.
Robust Integrations: Seamless integration with tools like QuickBooks and Zapier enhances productivity.

Cons of Teamwork.com

Despite its strengths, Teamwork.com has some limitations that may affect certain users:

Learning Curve: While the interface is intuitive, the platform’s extensive features can overwhelm new users, requiring time to master.
API Issues: Some users report inconsistencies with the API, which can hinder custom integrations.
Mobile App Performance: Occasional glitches in the mobile app can disrupt workflows for remote teams.
Limited Chat Functionality: Unlike competitors like ClickUp, Teamwork.com’s built-in chat is basic, and some teams may need to rely on external tools like Slack.
Pricing for Small Teams: The cost of higher-tier plans may be prohibitive for startups or small businesses with limited budgets.
CRM Weaknesses: Teamwork CRM, while integrated, is less robust than dedicated CRM platforms like HubSpot or Salesforce.

User Feedback and Performance

User reviews from platforms like Trustpilot, Capterra, and GetApp provide valuable insights into Teamwork.com’s real-world performance. As of 2025, Teamwork.com holds a 4-star rating on Trustpilot based on 56 reviews, with users praising its functionality but noting some drawbacks.

Positive Feedback

Ease of Use: Long-time users, including project managers and agency owners, commend the platform’s simple interface and extensive functionality. One reviewer noted, “Teamwork is an excellent tool with an extremely simple interface and TONS of functionality. As a former project manager, the level of detail and broad scope of data available set this tool apart.”
Client Transparency: Designers and agencies highlight the platform’s ability to provide clients with complete transparency, improving client satisfaction. A user stated, “It’s an essential platform for running my design business, and the best part is my clients love using it as well.”
Constant Updates: Teamwork.com’s commitment to rolling out new features is appreciated, with users noting regular improvements to the platform.

Negative Feedback

UI Updates: Some users express frustration with recent interface updates, which they feel have removed essential features or reduced visibility. One reviewer remarked, “They now only manage to keep downgrading their software, rolling out new interfaces that strip you from basic but essential functions.”
Support Availability: A common complaint is the limited availability of customer support, with some users reporting that support is only available for 5 hours a day, which can be a challenge for global teams.
Pricing Concerns: Long-term users have voiced concerns about rising costs and the implementation of “nice features” that don’t always meet expectations. One user noted, “Prices are pretty high, and support responses like ‘This is how it’s supposed to work’ are disappointing.”

Comparison with Competitors

To understand Teamwork.com’s place in the market, it’s helpful to compare it with competitors like Asana, ClickUp, and Trello:

Teamwork.com vs. Asana: Asana is known for its flexibility and visual project management tools, making it ideal for creative teams. However, it lacks Teamwork.com’s robust time tracking and invoicing features, which are critical for client-focused businesses. Asana’s pricing is similar, but Teamwork.com offers more value for agencies.
Teamwork.com vs. ClickUp: ClickUp is a feature-packed platform with a lower price point, appealing to budget-conscious teams. However, its complexity can be a drawback compared to Teamwork.com’s streamlined interface. Teamwork.com also has an edge in client collaboration and financial management.
Teamwork.com vs. Trello: Trello’s Kanban-style boards are perfect for simple projects, but it lacks the depth of Teamwork.com’s features, such as time tracking and resource management. Teamwork.com is better suited for complex, client-driven projects.

Who Should Use Teamwork.com?

Teamwork.com is ideal for:

Agencies and Consultancies: Its client collaboration tools, time tracking, and invoicing make it perfect for service-based businesses.
Remote Teams: Centralized communication and resource management features support distributed teams.
Project Managers: The platform’s robust reporting and task management tools empower managers to oversee multiple projects efficiently.
Small to Medium Businesses: The free and Deliver plans cater to smaller teams, while the Grow plan scales for larger operations.

However, startups on tight budgets or teams needing advanced CRM capabilities may find better alternatives elsewhere.

Conclusion

Teamwork.com is a powerful project management platform that excels in client collaboration, time tracking, and financial management. Its intuitive interface, flexible views, and comprehensive features make it a top choice for agencies and service-based businesses. While it has some drawbacks, such as a steep learning curve and occasional mobile app issues, its strengths outweigh its weaknesses for most users. With competitive pricing and a commitment to continuous improvement, Teamwork.com remains a strong contender in the project management software market in 2025.

For teams seeking a reliable, client-focused solution, Teamwork.com is worth exploring. Its 30-day free trial allows businesses to test its features and determine if it aligns with their needs. As the platform continues to evolve, it’s likely to solidify its position as a go-to tool for managing client projects profitably.