Tresl App Review | Podcastbricks

Tresl, formerly known as Innovative Funding Services, operates as an auto loan aggregator, meaning it partners with a vast network of lenders, including banks, credit unions, and online financial institutions, to match borrowers with personalized loan offers. Unlike traditional lenders, Tresl does not provide loans directly but acts as a intermediary, streamlining the process of comparing rates and terms. The platform specializes in three key services:

Auto Loan Refinancing: Helps borrowers replace existing car loans with new ones that offer lower interest rates or more favorable terms.
Lease Buyout Loans: Assists customers in purchasing their leased vehicles at the end of the lease term, avoiding dealership fees.
Company Car Purchases: Facilitates financing for employees buying vehicles from their employer’s fleet.

Tresl’s proprietary digital platform allows users to complete the entire process online, from pre-qualification to document signing, with the support of dedicated financial advisors. The company claims to save customers an average of 3.5% on interest rates and $1,400.52 per year on loan payments, based on data from September 2024 to March 2025.

Features of the Tresl App

1. Online Application and Prequalification

Tresl’s application process is entirely digital, making it accessible via desktop, tablet, or mobile devices. Users start by filling out a short form with basic personal and vehicle information, such as name, address, income, and vehicle details (model year, mileage, etc.). The prequalification process uses a soft credit inquiry, which does not impact credit scores, allowing users to review offers without commitment. Prequalification typically takes minutes, with 75% of applicants receiving offers almost instantly.

2. Dedicated Financial Advisors

Each customer is assigned a financial advisor who guides them through the process, from selecting an offer to finalizing the loan. Advisors are available via phone, text, or email, providing personalized support to clarify terms, manage documents, and address concerns. This hands-on approach is particularly valuable for borrowers unfamiliar with auto financing.

3. Large Lender Network

With partnerships spanning over 200 lenders, Tresl offers a wide range of loan options, catering to diverse credit profiles. The platform supports borrowers with credit scores as low as 500, those with past bankruptcies (if discharged), and applicants with limited income (minimum $1,500 monthly household gross). The ability to add co-signers or co-borrowers further enhances accessibility.

4. No Origination Fees

Tresl does not charge origination fees for processing applications, which can save borrowers hundreds of dollars upfront. However, some partner lenders may impose fees, such as prepayment penalties or late fees, which vary by offer.

5. Digital Document Management

The Tresl platform allows users to upload documents (e.g., proof of identity, income, or vehicle details) electronically, eliminating the need for physical paperwork. The digital portal also provides real-time updates on the loan status, ensuring transparency throughout the process.

6. Flexible Loan Terms

Tresl offers loan terms ranging from 36 to 84 months, with loan amounts up to $100,000 for refinancing. Interest rates start as low as 2.49% but can go as high as 23%, depending on the borrower’s credit profile and lender. Vehicles must be 2014 models or newer with a maximum of 150,000 miles to qualify.

User Experience

Application Process

The Tresl application process is designed for convenience and speed. Users can complete the initial form in about five minutes, providing details about their identity, income, housing payments, and vehicle. After prequalification, users receive multiple offers, which they can compare independently or with the help of their financial advisor. Once an offer is selected, a hard credit inquiry is performed, which may temporarily lower credit scores. The final approval process typically takes 24 hours, assuming all documents are submitted promptly.

Customer Support

Tresl operates six days a week (excluding Sundays and major holidays) and offers support via phone (1-866-504-3748), online chat, or a contact form. Customer reviews highlight the responsiveness and professionalism of advisors like Jason, Melanie, and Sadie, who are praised for clear communication and patience. However, some users report delays in responses, particularly during peak hours, with advisors occasionally replying after business hours (4:30–6:30 PM).

Digital Platform

Tresl’s digital portal is intuitive, allowing users to track their application, upload documents, and sign agreements electronically. The platform’s mobile compatibility ensures accessibility on the go. However, some users have reported issues with the Plaid app integration for payments, noting that it does not support debit or credit card transactions as advertised, requiring bank wire transfers instead.

Customer Feedback

Tresl has a mixed but generally positive reputation, with a 4.5-star rating on Trustpilot (based on 6,167 reviews), a 4.19-star rating on the Better Business Bureau (BBB), and a 4-star average on LendingTree. Here’s a breakdown of common themes in customer feedback:

Positive Feedback

Ease of Use: Many users commend the seamless online process and the ability to complete everything digitally. For example, one reviewer noted, “Financing through Tresl was seamless and stress-free. My finance advisor was super friendly and responsive.”
Helpful Advisors: Customers frequently praise advisors for their knowledge and support. A Trustpilot review highlighted, “Sadie made my experience great. She explained every step patiently.”
Savings: Borrowers who successfully refinanced report significant savings. One user stated, “Tresl lowered my payment by $150 a month, saving me over $2,000 in interest.”
Accessibility: The platform’s low credit score requirement (500) and support for co-borrowers make it accessible to those with poor credit or limited income.

Negative Feedback

Misleading Offers: Some users report discrepancies between advertised and actual loan terms. A Trustpilot reviewer shared, “Credit Karma promised a $250 monthly payment reduction, but Tresl offered only $60 after a hard credit pull.”
Communication Issues: Delays in responses and poor communication are common complaints. One user wrote, “I had to handhold every step of the process. My advisor only responded after business hours.”
Title and Payment Delays: Several reviews mention issues with title transfers and loan payoffs. A BBB complaint noted, “The title was incorrectly filled out, delaying registration by 4–6 weeks.”
Hard Credit Inquiries: Some users were unaware that selecting an offer would trigger a hard credit inquiry, leading to credit score drops. A reviewer stated, “They ran two hard inquiries, dropping my score by 3 points, and I was still denied.”

Pros and Cons

Pros

Fast and Convenient: Prequalification takes minutes, and full approval is possible within 24 hours, all online.
Wide Lender Network: Partnerships with over 200 lenders increase the likelihood of finding a suitable offer, even for borrowers with low credit.
No Origination Fees: Tresl does not charge processing fees, though lender-specific fees may apply.
Dedicated Support: Financial advisors provide personalized guidance, making the process less intimidating.
Flexible Requirements: Supports borrowers with credit scores as low as 500, past bankruptcies, and co-borrowers.

Cons

Lack of Transparency: Loan rates, terms, and fees are not disclosed upfront, requiring users to apply to see offers.
Inconsistent Communication: Some advisors are slow to respond or provide conflicting information.
Potential for Misleading Ads: Offers advertised through partners like Credit Karma may not match final terms.
Title and Funding Delays: Issues with title transfers and loan payoffs have frustrated some users.
Hard Credit Inquiries: Final approval requires a hard credit pull, which can impact credit scores.

Comparison with Competitors

To evaluate Tresl’s value, let’s compare it with two competitors: Ally and Auto Approve.

Tresl vs. Ally

Similarities: Both offer online applications, soft credit checks for prequalification, and support for co-applicants. They cater to borrowers with poor credit.
Differences: Ally is a direct lender, while Tresl is an aggregator, offering multiple lender options. Ally provides traditional auto loans, which Tresl does not. Tresl’s dedicated advisors offer more personalized support, but Ally discloses more upfront information about rates and terms.

Tresl vs. Auto Approve

Similarities: Both are aggregators with large lender networks, focusing on refinancing and lease buyouts. They support borrowers with low credit scores.
Differences: Auto Approve provides more transparency, disclosing average APRs and loan amounts upfront. Tresl’s customer service has mixed reviews, while Auto Approve is noted for consistent support. Tresl’s digital portal is more robust, but Auto Approve’s bundling options (e.g., gap coverage) are more clearly outlined.

Who Should Use Tresl?

Tresl is best suited for:

Borrowers with Poor Credit: Those with credit scores as low as 500 or past bankruptcies can find offers through Tresl’s network.
First-Time Refinancers: The dedicated advisor model is ideal for those unfamiliar with refinancing or lease buyouts.
Busy Individuals: The online process and digital document management save time compared to traditional lenders.
Company Car Buyers: Tresl’s specialized service for fleet vehicle purchases is a unique offering.

Tresl may not be ideal for:

Borrowers Seeking Transparency: Those who want clear rate and fee information upfront may find Tresl’s lack of disclosure frustrating.
Tech-Savvy Shoppers: Users comfortable comparing lenders independently may prefer direct lenders like Ally.
Those Sensitive to Credit Inquiries: The hard credit pull required for final approval could be a drawback for credit-conscious borrowers.

Security and Privacy

Tresl adheres to a strict privacy policy, using secure encryption to protect user data during the application process. The company collects personal and vehicle information to match borrowers with lenders but may share this data with its partners. While Tresl safeguards its platform, it does not control how lenders use data once shared, a standard practice for aggregators. Users concerned about privacy should review Tresl’s terms before applying.

Final Verdict

Tresl is a solid choice for borrowers seeking a convenient, guided approach to auto refinancing, lease buyouts, or company car purchases. Its large lender network, low credit score requirements, and dedicated advisors make it accessible to a wide audience, particularly those with poor credit or limited financing experience. The platform’s digital-first approach and lack of origination fees add to its appeal, with many users reporting significant savings on loan payments.

However, Tresl’s lack of upfront transparency, inconsistent communication, and occasional delays in title transfers or funding are notable drawbacks. Misleading offers advertised through partners like Credit Karma and unexpected hard credit inquiries have also frustrated some users. Compared to competitors like Ally and Auto Approve, Tresl excels in personalized support but falls short in transparency and consistency.

If you’re comfortable with a guided process and willing to navigate potential hiccups, Tresl can be a valuable tool for securing competitive auto financing. However, it’s wise to shop around and compare offers from multiple platforms to ensure you’re getting the best deal. For more information, visit Tresl’s website at mytresl.com or contact their support team at 1-866-504-3748.