inFlow Inventory Review | Podcastbricks

inFlow Inventory is a versatile inventory and order management system tailored for businesses in industries such as wholesale, distribution, manufacturing, eCommerce, and field service. Available as a cloud-based solution with Windows, web, and mobile apps for iOS and Android, inFlow offers real-time inventory tracking, barcode scanning, and integrations with popular platforms like Shopify, QuickBooks Online, and WooCommerce. The software aims to replace cumbersome spreadsheets with an intuitive, all-in-one platform that manages purchasing, sales, and stock levels across multiple locations.

Since its inception, inFlow has focused on ease of use, requiring minimal training for new users. Its cloud-based architecture ensures accessibility from any device, making it ideal for businesses with remote teams or multiple warehouses. The software also offers a free trial, allowing businesses to test its capabilities before committing to a paid plan.

Key Features of inFlow Inventory

inFlow Inventory boasts a comprehensive set of features designed to streamline inventory management. Below are the standout functionalities:

1. Inventory Tracking and Management

inFlow provides real-time visibility into stock levels, allowing users to track products across multiple locations, such as warehouses or retail stores. Key features include:

Product Details: Store images, SKUs, prices, categories, and measurements for each item.
Movement History: Track where products have been and where they’re headed, with full visibility into transfers and adjustments.
Reorder Points: Set automated reorder points to receive notifications when stock is low, preventing stockouts.
Barcode Generation and Scanning: Create and print barcodes, and use the mobile app or inFlow’s Smart Scanner for quick stock adjustments.

2. Order Management

inFlow simplifies the entire order workflow, from creating purchase orders to fulfilling sales:

Purchase Orders: Generate and email purchase orders directly to vendors.
Sales Orders: Create quotes, invoices, and sales orders from any device, with support for pick, pack, and ship processes.
B2B Showroom: Create private, customized catalogs for customers, synced with inFlow’s inventory, allowing online payments (available in the US and Canada).

3. eCommerce and Accounting Integrations

With over 95 integrations, inFlow connects seamlessly with popular platforms:

eCommerce: Sync orders and stock levels with Shopify, Amazon, WooCommerce, Etsy, eBay, and more.
Accounting: Integrate with QuickBooks Online and Xero to automate financial tracking.
Shipping: Compare rates from over 50 carriers and print shipping labels directly from inFlow.
API and Zapier: Create custom integrations to connect with other tools.

4. Mobile Accessibility

inFlow’s mobile apps for iOS and Android enable on-the-go inventory management. Users can adjust stock, check quantities, and manage orders from smartphones or tablets. The inFlow Stockroom app, available as an add-on, focuses on speed for warehouse tasks, while the Smart Scanner—a rugged Android device with a laser scanner—doubles scanning speed compared to smartphones.

5. Manufacturing and Kitting

For businesses assembling products, inFlow Manufacturing supports:

Bill of Materials (BOM): Track components needed for assembly.
Kitting and Assembly: Manage the creation of kits or finished products.
Disassembly: Break down products into components for resale or reuse.

6. Reporting and Analytics

inFlow offers over 44 report types, including sales, inventory, and manufacturing performance. Higher-tier plans unlock advanced reports, such as sales team performance tracking. The customizable dashboard provides a quick view of key metrics, helping businesses make data-driven decisions.

7. Customer Support and Onboarding

inFlow provides robust support through:

In-House Support: Live chat, email, and callback options.
Learning Center: Access to video tutorials, help articles, and inFlow Academy.
Onboarding: Mandatory onboarding packages with a dedicated Customer Success Manager to customize workflows.

Pricing Structure

inFlow Inventory offers tiered pricing plans to accommodate businesses of varying sizes. As of April 2025, the plans start at:

Entrepreneur: $110/month (2 users, 100 orders/month).
Small Business: $279/month (more users, higher order limits).
Mid-Size: $549/month (additional features and users).
Enterprise: $1,319/month (premium security, performance, and customization).

All plans include a free 14-day trial, and annual plans offer discounts. Additional costs may include:

Onboarding Package: A one-time fee (starting at $499, free with certain promotions like SPRING25).
Smart Scanner: A splash-proof Android device for faster scanning.
Overages: Nominal fees for exceeding order limits.

The on-premise version was sunset on July 31, 2024, and inFlow now focuses exclusively on its cloud-based solution. While the pricing is competitive, some users note that the cost can add up for small businesses needing extra features or users.

Pros of inFlow Inventory

Based on user reviews and expert analyses, inFlow Inventory excels in several areas:

Ease of Use: The intuitive interface and minimal learning curve make it accessible for users with no prior inventory management experience. Reviewers praise the straightforward navigation and quick setup, often requiring only a few hours to get started.
Comprehensive Features: inFlow covers the entire inventory lifecycle, from purchasing to sales, with robust tools for eCommerce, manufacturing, and reporting.
Excellent Customer Support: Users consistently highlight the responsive and knowledgeable support team, available via multiple channels. The onboarding process, guided by a Customer Success Manager, ensures a smooth transition.
Mobile Accessibility: The iOS and Android apps, along with the Smart Scanner, enable real-time inventory updates from anywhere, ideal for field service or warehouse teams.
Integration Capabilities: With over 95 integrations, inFlow connects seamlessly with eCommerce platforms, accounting software, and shipping carriers, reducing manual work.
Affordability for Small Businesses: The free trial and tiered pricing make inFlow accessible, with some users appreciating the value for money compared to larger ERPs.

Cons of inFlow Inventory

Despite its strengths, inFlow has some limitations:

Limited Scalability for Large Enterprises: inFlow is best suited for small to mid-sized businesses. Companies with over 10,000 sales orders per month may face additional fees or find the software less robust than enterprise-grade ERPs like Odoo or NetSuite.
Pricing Concerns: Some users find the cloud version expensive, especially with additional costs for users, orders, or add-ons. The free version, while useful, has limitations like capped inventory items and reduced support.
Integration Issues: A notable Reddit user reported a critical bug with Shopify’s app-based locations, where inFlow incorrectly assigned inventory locations, causing stock mismatches. This issue, unresolved after months, highlights potential integration flaws for complex setups.
Limited Reporting in Basic Plans: The Entrepreneur plan offers fewer reporting options, requiring upgrades for advanced analytics. Users have also noted difficulties generating year-to-date expense reports.
Cloud Dependency: The cloud-based system relies on internet connectivity, and server outages, though rare, can disrupt operations.
Feature Overload: Some users find the extensive feature set overwhelming, particularly for businesses needing only basic inventory tracking.

User Experiences and Reviews

User feedback on inFlow Inventory is overwhelmingly positive, with some caveats. On platforms like GetApp, SoftwareAdvice, and TrustRadius, inFlow scores high for ease of use, support, and functionality. Here’s a summary of user sentiments:

Positive Feedback: Users love the intuitive GUI, seamless integrations, and time-saving automation. A small jewelry wholesaler praised inFlow for managing over 800 SKUs effortlessly, while a retail store owner highlighted its role in streamlining invoicing and reporting.
Negative Feedback: Some users reported syncing issues across devices, particularly with real-time updates. Others expressed frustration with unresolved bugs, such as the Shopify integration issue mentioned earlier. The pricing structure also drew criticism from small businesses facing currency exchange challenges.

A Reddit user’s experience underscores the importance of thorough evaluation. Their D2C brand faced significant issues with Shopify integration, leading to their decision to switch providers. However, they acknowledged inFlow’s excellent label printing and solid UX, suggesting the software remains viable for businesses with simpler needs.

Comparison with Competitors

inFlow Inventory competes with solutions like Zoho Inventory, Fishbowl, Katana Cloud Inventory, and Cin7. Here’s how it stacks up:

Zoho Inventory: Offers similar eCommerce integrations and a lower starting price but lacks inFlow’s manufacturing features and Smart Scanner. Zoho is better for businesses needing CRM integration.
Fishbowl: A strong QuickBooks-integrated solution for warehouse management, Fishbowl is more complex and less cloud-focused than inFlow. It’s ideal for businesses prioritizing QuickBooks compatibility.
Katana Cloud Inventory: Tailored for manufacturers, Katana excels in batch tracking and shop floor control but has fewer eCommerce integrations than inFlow.
Cin7: A more comprehensive platform with advanced features, Cin7 is pricier and better suited for larger businesses. inFlow is a more affordable, user-friendly alternative for smaller operations.

inFlow stands out for its balance of affordability, ease of use, and feature depth, making it a top choice for small to mid-sized businesses transitioning from spreadsheets or basic accounting software.

Who Should Use inFlow Inventory?

inFlow Inventory is ideal for:

Small to Mid-Sized Businesses: Retailers, wholesalers, distributors, and eCommerce sellers with up to 10,000 monthly orders.
Beginners: Businesses moving from Excel or manual processes, thanks to the low learning curve and robust onboarding.
Multi-Location Operations: Companies needing to track stock across warehouses or retail stores.
eCommerce Sellers: Those using Shopify, Amazon, or WooCommerce, benefiting from seamless integrations.

However, large enterprises or businesses with complex, custom workflows may find inFlow limiting and should consider ERPs like Odoo or NetSuite.

Conclusion

inFlow Inventory is a powerful, user-friendly solution for small and mid-sized businesses looking to streamline inventory and order management. Its intuitive interface, extensive integrations, and robust mobile apps make it a standout choice, while the tiered pricing and free trial ensure accessibility. However, potential users should be aware of its scalability limitations, occasional integration bugs, and dependency on cloud connectivity.

For businesses seeking an affordable, all-in-one inventory management system, inFlow delivers exceptional value. Thoroughly test the software during the free trial, especially if you rely on specific integrations like Shopify, to ensure it meets your needs. With its strong customer support and continuous updates, inFlow Inventory remains a top contender in the inventory management space for 2025.