Keeper Security Review

ByObeydul Haque Reading Time: 8 minutes

Keeper Security, founded in 2011, is a Chicago-based cybersecurity company that specializes in password management and secure digital vault solutions. Its flagship product, Keeper Password Manager, is designed to store and manage passwords, sensitive documents, and other credentials securely. Keeper caters to both individual users and businesses, offering scalable solutions for personal use, families, small teams, and large enterprises.

What sets Keeper apart is its zero-knowledge security architecture, which ensures that only the user has access to their encrypted data. Combined with a clean interface, cross-platform compatibility, and a wide range of features, Keeper has earned a reputation as a reliable and versatile password manager.

This review will cover the following aspects of Keeper Security:

  • Key Features
  • Security and Encryption
  • Usability and Interface
  • Pricing and Plans
  • Customer Support
  • Pros and Cons
  • Comparison with Competitors
  • Final Verdict

Key Features of Keeper Security

Keeper Security offers a robust set of features that cater to both novice users and advanced security professionals. Below are some of the standout features:

1. Password Management

Keeper’s core functionality revolves around secure password storage and management. Users can store an unlimited number of passwords, which are encrypted and organized in a digital vault. The password generator creates strong, unique passwords to enhance security, and the autofill feature streamlines logins across websites and apps.

2. Secure File Storage

Beyond passwords, Keeper allows users to store sensitive files, such as passports, financial documents, or private photos, in its encrypted vault. Files are protected with the same level of encryption as passwords, ensuring confidentiality.

3. Secure Sharing

Keeper’s secure sharing feature enables users to share passwords and files with other Keeper users securely. This is particularly useful for families or teams who need to share login credentials without compromising security. Users can set permissions and expiration dates for shared items.

4. Two-Factor Authentication (2FA)

Keeper supports multiple 2FA methods, including SMS, authenticator apps (e.g., Google Authenticator), and hardware tokens (e.g., YubiKey). This adds an extra layer of security to protect your vault from unauthorized access.

5. BreachWatch

BreachWatch is Keeper’s dark web monitoring tool that scans for compromised credentials. If any of your stored passwords are found on the dark web, BreachWatch alerts you to take action, such as changing the password.

6. Emergency Access

Keeper allows users to designate trusted contacts who can access their vault in case of an emergency. This feature is particularly useful for ensuring that critical information is accessible to loved ones or colleagues if the user is incapacitated.

7. Cross-Platform Compatibility

Keeper is available on a wide range of platforms, including Windows, macOS, Linux, iOS, Android, and browser extensions for Chrome, Firefox, Safari, Edge, and Opera. This ensures seamless access to your vault across devices.

8. Business and Enterprise Features

For businesses, Keeper offers advanced features like role-based access control (RBAC), team management, and audit logs. These tools make it easy for administrators to manage employee access and monitor security compliance.

9. KeeperFill

KeeperFill is Keeper’s browser extension and autofill tool, which automatically fills in login credentials and payment information. It integrates seamlessly with browsers and mobile devices, reducing the hassle of manual entry.

10. Offline Mode

Keeper allows users to access their vault offline, which is a valuable feature for those who need to retrieve credentials without an internet connection. Data remains encrypted and secure even in offline mode.

Security and Encryption

Security is the cornerstone of any password manager, and Keeper excels in this area. The company employs a zero-knowledge security model, meaning that Keeper has no access to your data or encryption keys. All encryption and decryption occur locally on the user’s device, ensuring that sensitive information remains private.

Encryption Standards

Keeper uses AES-256 encryption, one of the strongest encryption standards available, to protect data at rest and in transit. Additionally, Keeper employs PBKDF2 (Password-Based Key Derivation Function 2) to derive encryption keys from the user’s master password, adding an extra layer of protection against brute-force attacks.

Multi-Layered Security

Keeper’s security architecture includes:

  • End-to-End Encryption: Data is encrypted on the user’s device before being transmitted to Keeper’s servers.
  • Secure Key Management: Encryption keys are managed locally, ensuring that Keeper cannot access your data.
  • Regular Security Audits: Keeper undergoes independent third-party audits to validate its security practices.
  • Compliance Certifications: Keeper is compliant with standards like SOC 2, GDPR, HIPAA, and CCPA, making it suitable for regulated industries.

Biometric Authentication

On supported devices, Keeper offers biometric authentication (e.g., fingerprint or face recognition) for quick and secure access. This is particularly convenient for mobile users who want to balance security with ease of use.

Account Recovery

If you forget your master password, Keeper provides a secure recovery option using a security question or a recovery phrase. However, due to the zero-knowledge model, Keeper cannot reset your password without your input, which reinforces its commitment to privacy.

Usability and Interface

Keeper’s user interface is clean, intuitive, and designed for users of all technical levels. Whether you’re accessing Keeper via a desktop app, mobile app, or browser extension, the experience is consistent and user-friendly.

Desktop and Mobile Apps

The desktop app organizes your vault into folders, making it easy to categorize passwords, files, and notes. The search functionality is robust, allowing users to quickly locate specific items. The mobile app mirrors the desktop experience, with added features like biometric login and offline access.

Browser Extensions

Keeper’s browser extensions (KeeperFill) integrate seamlessly with popular browsers. The autofill feature is reliable, and users can customize settings to control how credentials are filled. The extension also prompts users to save new login credentials automatically.

Onboarding and Setup

Setting up Keeper is straightforward. After creating an account, users are guided through the process of setting a master password, enabling 2FA, and importing existing passwords from browsers or other password managers. Keeper supports imports from CSV files and competitors like LastPass, 1Password, and Dashlane.

Learning Curve

For individual users, Keeper’s interface is easy to navigate, with minimal learning curve. Business users may require some training to leverage advanced features like RBAC or audit logs, but Keeper provides ample documentation and support to assist with onboarding.

Pricing and Plans

Keeper offers a range of pricing plans to suit different needs, from individual users to large enterprises. Below is an overview of the main plans (pricing as of April 2025):

Personal Plans

  • Free Plan: Limited to one device, basic password storage, and no advanced features like secure sharing or BreachWatch.
  • Personal Plan ($2.91/month, billed annually): Unlimited devices, secure sharing, 2FA, and 10GB of secure file storage.
  • Plus Bundle ($4.87/month, billed annually): Includes everything in the Personal Plan, plus BreachWatch and 50GB of secure file storage.

Family Plan

  • Family Plan ($6.25/month, billed annually): Supports up to five users, includes unlimited devices, secure sharing, and 10GB of file storage per user.

Business Plans

  • Business Plan ($3.75/user/month, billed annually): Includes team management, secure sharing, and audit logs.
  • Enterprise Plan (Custom Pricing): Adds advanced features like RBAC, single sign-on (SSO), and compliance reporting.

Add-Ons

Keeper offers optional add-ons, such as BreachWatch ($1.67/month) and additional file storage, allowing users to customize their plans based on their needs.

Value for Money

Keeper’s pricing is competitive, especially for the Personal and Family plans, which offer robust features at a reasonable cost. The free plan is restrictive, but it’s a good starting point for users who want to test the service. Business plans are slightly more expensive than some competitors, but the advanced features justify the cost for organizations with complex security needs.

Customer Support

Keeper provides excellent customer support, with multiple channels available:

  • 24/7 Live Chat: Available for all users, including free plan users.
  • Email Support: Responsive and helpful for technical or billing inquiries.
  • Knowledge Base: A comprehensive library of articles, guides, and FAQs.
  • Phone Support: Available for business and enterprise customers.

Keeper also offers training resources, webinars, and dedicated account managers for enterprise clients, ensuring that businesses can maximize the platform’s potential.

Pros and Cons

Pros

  • Industry-leading AES-256 encryption and zero-knowledge architecture.
  • Intuitive interface across desktop, mobile, and browser platforms.
  • Robust features like BreachWatch, secure sharing, and emergency access.
  • Scalable plans for individuals, families, and businesses.
  • Excellent customer support with 24/7 live chat.
  • Cross-platform compatibility and offline mode.

Cons

  • Free plan is limited to one device and lacks advanced features.
  • Business plans can be costly for small teams.
  • Some features (e.g., BreachWatch) require additional fees.
  • No built-in VPN, unlike some competitors.

Comparison with Competitors

To provide context, let’s compare Keeper with two popular competitors: LastPass and 1Password.

Keeper vs. LastPass

  • Security: Both use AES-256 encryption, but Keeper’s zero-knowledge model is more transparent. LastPass has faced security incidents in the past, which may concern some users.
  • Features: Keeper offers more advanced features like secure file storage and BreachWatch. LastPass includes a free multi-device plan, which Keeper lacks.
  • Pricing: Keeper’s Personal Plan ($2.91/month) is slightly cheaper than LastPass’s Premium plan ($3/month). However, LastPass’s free plan is more generous.
  • Usability: Both have intuitive interfaces, but Keeper’s browser extension is often praised for its reliability.

Keeper vs. 1Password

  • Security: Both are highly secure, with AES-256 encryption and zero-knowledge models. 1Password’s Secret Key adds an extra layer of protection.
  • Features: 1Password’s Watchtower is similar to BreachWatch, but Keeper’s secure file storage is more robust. 1Password includes a travel mode for added privacy.
  • Pricing: 1Password’s Personal plan ($2.99/month) is comparable to Keeper’s, but 1Password doesn’t offer a free plan.
  • Usability: 1Password has a slight edge for macOS users due to its polished design, but Keeper’s cross-platform experience is equally strong.

Overall, Keeper holds its own against competitors, particularly for users who prioritize secure file storage and business features.

Final Verdict

Keeper Security is a top-tier password manager that excels in security, usability, and feature diversity. Its zero-knowledge architecture, AES-256 encryption, and robust feature set make it a reliable choice for individuals, families, and businesses. The intuitive interface and cross-platform compatibility ensure a seamless user experience, while features like BreachWatch and secure sharing add significant value.

While the free plan is limited, the paid plans offer excellent value, especially for users who need secure file storage or advanced business features. The pricing is competitive, and the availability of add-ons allows users to tailor their plans to their needs. Customer support is responsive, and the company’s commitment to regular security audits and compliance certifications inspires confidence.

If you’re looking for a password manager that balances security, functionality, and ease of use, Keeper Security is an excellent choice. It’s particularly well-suited for users who need to store sensitive files or manage team credentials securely. While it may not be the cheapest option for small businesses, its robust features and scalability make it a worthwhile investment for those prioritizing cybersecurity.

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