Top Echelon Review
Top Echelon was founded in 1988, initially as a recruiting network focused on fostering collaboration among recruiters through split placements. Over the years, it evolved into a comprehensive recruiting software suite that caters to both solo recruiters and staffing firms. The platform offers a cloud-based applicant tracking system (ATS), a robust recruiting network, and tools for job board integration, resume parsing, and client management. Its primary goal is to simplify the recruitment process while enabling recruiters to expand their reach through a collaborative network.
Top Echelon’s flagship products include:
- Top Echelon Recruiting Software: A cloud-based ATS designed for sourcing, tracking, and placing candidates.
- Top Echelon Network: A split placement network that connects recruiters to share job orders and candidates.
- Big Biller: A premium ATS version with advanced features for larger agencies.
The software is tailored for industries such as healthcare, IT, engineering, finance, and executive search, making it versatile for various recruiting niches.
Key Features of Top Echelon
1. Applicant Tracking System (ATS)
The core of Top Echelon’s offering is its ATS, which provides a centralized platform for managing the entire recruitment process. Key ATS features include:
- Candidate Sourcing: Recruiters can import resumes from job boards, social media, or email, with the software’s resume parsing technology extracting relevant data to populate candidate profiles.
- Pipeline Management: Customizable pipelines allow recruiters to track candidates through various stages of the hiring process, from initial outreach to placement.
- Search Functionality: Advanced Boolean search capabilities enable recruiters to find candidates based on specific criteria, such as skills, location, or experience.
- Activity Tracking: The system logs all interactions with candidates and clients, ensuring recruiters stay organized and informed.
2. Job Board Integration
Top Echelon integrates seamlessly with major job boards like Indeed, LinkedIn, Monster, and CareerBuilder. This allows recruiters to post job openings to multiple platforms with a single click, saving time and increasing visibility. The software also supports custom job board integrations for niche industries.
3. Top Echelon Network
The Top Echelon Network is a unique feature that sets the platform apart from other ATS providers. It connects over 5,000 recruiters across the globe, enabling them to collaborate on job orders and candidate placements. Key aspects include:
- Split Placements: Recruiters can share job orders or candidates with network members, splitting the placement fee upon successful hires.
- Hotlists: Recruiters can create lists of top candidates or job orders to share with trusted network partners.
- Network Analytics: The platform provides insights into network activity, helping recruiters identify reliable partners.
4. Resume Parsing and Data Import
Top Echelon’s resume parsing tool is a time-saver, automatically extracting contact information, work history, education, and skills from resumes. The software supports bulk resume uploads, making it easy to import large volumes of candidate data from job boards or email campaigns.
5. Client Relationship Management (CRM)
The CRM module allows recruiters to manage client relationships effectively. Features include:
- Client Profiles: Store detailed information about clients, including contact details, job history, and communication logs.
- Custom Fields: Tailor client and candidate profiles to include industry-specific data.
- Reporting: Generate reports on client activity, placements, and revenue.
6. Mobile Accessibility
Top Echelon offers a mobile-friendly interface, allowing recruiters to access candidate and client data, post jobs, and communicate with network partners on the go. While there’s no dedicated mobile app, the responsive web design ensures usability across devices.
7. Automation and Workflows
Automation is a significant strength of Top Echelon. Recruiters can set up automated email campaigns, schedule follow-ups, and create workflows to move candidates through the hiring process. This reduces manual tasks and ensures timely communication.
8. Integrations and API
Top Echelon integrates with tools like Microsoft Outlook, Google Workspace, and QuickBooks for accounting. It also offers an open API, allowing agencies to build custom integrations with proprietary systems or third-party tools.
Usability and User Experience
Top Echelon’s interface is clean and intuitive, though it may feel dated compared to newer ATS platforms like Greenhouse or Lever. The dashboard provides quick access to key metrics, such as open job orders, candidate submissions, and recent activity. New users can take advantage of a comprehensive onboarding process, including video tutorials, webinars, and live training sessions.
The learning curve is moderate, particularly for recruiters unfamiliar with ATS platforms. However, the software’s customization options allow users to tailor the interface to their workflow, improving efficiency over time. Customer support is a standout, with a dedicated team available via phone, email, and live chat. Top Echelon also maintains an extensive knowledge base for self-help.
Pricing
Top Echelon’s pricing is subscription-based, with plans tailored to different user needs. While exact pricing isn’t publicly disclosed (users must request a quote), industry sources suggest the following structure:
- Top Echelon Recruiting Software: Starts at approximately $65–$125 per user per month, depending on features and user count.
- Big Biller: A premium plan priced at $100–$200 per user per month, offering advanced features like enhanced reporting and automation.
- Top Echelon Network: Separate membership fees, typically $130–$150 per month, with discounts for annual subscriptions.
Additional costs may include setup fees, custom integrations, or add-ons like extra job board postings. Top Echelon offers a 15-day free trial, allowing users to test the software before committing. Compared to competitors like Bullhorn or JobAdder, Top Echelon’s pricing is competitive, especially for small to mid-sized agencies.
Benefits of Top Echelon
1. Comprehensive Feature Set
Top Echelon offers a robust suite of tools that cover the entire recruitment lifecycle, from sourcing to placement. Its ATS, CRM, and network features make it a one-stop solution for recruiters.
2. Split Placement Network
The Top Echelon Network is a game-changer for independent recruiters. By collaborating with other professionals, users can access a broader pool of candidates and job orders, increasing placement opportunities.
3. Scalability
The software is suitable for solo recruiters, small agencies, and large firms. Its tiered pricing and customizable features ensure it can grow with your business.
4. Time-Saving Automation
Features like resume parsing, job board integration, and automated workflows reduce manual tasks, allowing recruiters to focus on relationship-building and placements.
5. Strong Customer Support
Top Echelon’s responsive support team and extensive training resources ensure users can maximize the platform’s potential.
Drawbacks of Top Echelon
1. Dated Interface
While functional, the user interface lacks the modern aesthetics of competitors like Workable or Greenhouse. This may deter users who prioritize a sleek design.
2. Learning Curve
New users may find the platform overwhelming due to its extensive features. While training resources are available, it may take time to master the system.
3. Limited Mobile Functionality
The absence of a dedicated mobile app limits on-the-go functionality. Although the web interface is mobile-friendly, it doesn’t match the convenience of native apps offered by competitors.
4. Pricing Transparency
Top Echelon’s lack of public pricing may frustrate users who prefer upfront cost information. Requesting a quote can delay the decision-making process.
5. Network Dependency
The split placement network’s value depends on active participation from other recruiters. In less active industries, the network may yield limited results.
Who Should Use Top Echelon?
Top Echelon is ideal for:
- Independent Recruiters: Solo recruiters benefit from the split placement network and affordable pricing.
- Small to Mid-Sized Agencies: Agencies looking for a scalable ATS with CRM and automation features will find Top Echelon cost-effective.
- Niche Recruiters: The software’s customization options and industry-specific integrations make it suitable for specialized fields like healthcare or IT.
- Collaborative Recruiters: Those interested in split placements and networking with other professionals will maximize the platform’s network features.
However, large enterprises with complex hiring needs may prefer more advanced platforms like Bullhorn or iCIMS, which offer deeper analytics and global scalability. Similarly, recruiters prioritizing a modern interface might explore alternatives like Lever or Workable.
Customer Feedback and Market Reputation
Top Echelon enjoys a strong reputation in the recruiting industry, with positive reviews on platforms like Capterra and G2. Users praise its ease of use, customer support, and split placement network. For example, a Capterra reviewer noted, “Top Echelon’s network has helped me fill roles I wouldn’t have otherwise, and the ATS keeps everything organized.” However, some users criticize the interface’s outdated design and occasional system slowdowns during peak usage.
The company’s longevity (over 30 years) and consistent updates demonstrate its commitment to meeting recruiter needs. Its focus on community-building through the network fosters loyalty among users, particularly independent recruiters.
Alternatives to Top Echelon
For comparison, here are a few alternatives to Top Echelon:
- Bullhorn: A robust ATS for large agencies, offering advanced analytics and Salesforce integration. However, it’s pricier and less focused on split placements.
- Workable: Known for its modern interface and ease of use, Workable is ideal for small businesses but lacks a collaborative network.
- JobAdder: A cloud-based ATS with strong mobile functionality, though it’s more expensive and less customizable than Top Echelon.
- Greenhouse: A premium ATS for enterprises, with a focus on candidate experience and reporting. It’s less suited for solo recruiters due to cost.
Conclusion
Top Echelon is a versatile and reliable recruiting software that excels in candidate management, job board integration, and split placement networking. Its comprehensive feature set, competitive pricing, and strong customer support make it a top choice for independent recruiters and small to mid-sized agencies. While the dated interface and lack of a mobile app are drawbacks, they don’t overshadow the platform’s overall value.
For recruiters seeking a balance of functionality, affordability, and collaboration, Top Echelon is a worthy investment. Its unique network feature sets it apart in a crowded market, offering opportunities to expand reach and revenue through partnerships. If you’re considering Top Echelon, take advantage of the free trial to explore its features and determine if it aligns with your recruiting goals.
